Swap Pharma

This Privacy Policy explains how Swap Pharma (“we”, “us”, “our”) handles personal information when you use our website (the “Website”).

1) What we collect

We may collect information you provide directly, such as your name, email, phone number, message contents, and any details you include in an enquiry.

2) How we use information

To respond to enquiries and provide requested information
To improve the Website experience and content quality
To protect the Website from abuse, spam, and security threats

3) Cookies & analytics

We may use basic cookies or similar technologies for essential functionality (for example, remembering preferences like theme). If we use analytics in the future, we will update this policy accordingly.

4) Sharing of information

We do not sell your personal information. We may share information only with trusted service providers who help operate the Website or communications (for example, hosting or email), and only as needed for those purposes, subject to appropriate safeguards.

5) Data retention

We retain personal information only as long as necessary to fulfil the purposes described in this policy, comply with legal obligations, and resolve disputes.

6) Security

We take reasonable measures to protect information. However, no method of transmission or storage is 100% secure.

7) Children’s privacy

The Website is not intended for children. Do not submit personal information if you are under the age required by applicable law to consent.

8) Catalogue-only website

This Website is for showcasing a product catalogue and receiving enquiries only. We do not sell medicines online and do not accept payments through this Website.

9) Updates

We may update this Privacy Policy from time to time. The latest version will be posted on this page.

10) Contact

For privacy-related questions, please contact us via the Contact page.

Last updated: March 2026